Sunday, March 3, 2013

Stuck in Melbourne

So I flew to Melbourne last week to attend the breast care nurses conference. Learned a lot. As I have elderly relatives here i thought I would spend the weekend with them. Head off to the airport tonight and my flight isn't on the departure board. So what's going on? Well Virgin have cancelled my flight. Excellent customer service in not advising me earlier. To their credit they have put me up for the night.. but now I won't be back at the boutique until late tomorrow morning. Virgin have all my contact details.. one short phone call earlier in the day and I could have made other arrangements. You need to lift your game Virgin! Not good enough! Some of us have small businesses to run.. and our homes depend on it! Cheesed off Debra

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